Managers who lead and manage through coaching--providing encouragement, feedback, and support--are more successful in “working through others.” This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

Learner Satisfaction: 97% Estimated length: 3 hours Access Time: 90 days Credits: 0.3 IACET CEUs / 3 PMI PDUs / 3 HRCI Credits / 3 SHRM PDCs